Hotel Kiosk Project
The first outbreak of the COVID pandemic in Mar 2020 has put Malaysian hotel businesses to a halt. The first Movement Control Order (MCO) was imposed to contain the outbreak. However, while the MCO contained the outbreak, it also hampered all the business activities. In the next twelve months after Mar 2020 (the first MCO), I learned all the bad news - hotels shutting down, hoteliers getting laid off, experienced hotel veterans retiring earlier (VSS, volunteering separation scheme), etc. My fellow friends who used to travel before the COVID to attend expos tried to stay connected with tons of online seminars and panel sessions. I remembered watching those video footages on the news showing empty streets and logo of familiar hotel brands with headlines - "Another hotel shutting down". In the office, at Softinn, worried looms. Though I appeared calm from the outside, I believe internally, I'm stressed. Caren (my wife) noticed the "uneasiness" in my sleep while I n